Frequently Asked Questions
General information
Who are we?
We are a Romania-based manufacturer specializing in high-quality chairs and tables made from sustainably sourced beechwood. With decades of experience, our products blend craftsmanship with modern design.
Where are your products made?
All our products are proudly made in Râmnicu Vâlcea, Romania, using locally sourced, high-quality beechwood. Our modern factory is equipped with state-of-the-art technology.
Products & customization
Can I customize the products?
Yes, we offer customization options for dimensions, finishes, and designs. Contact us with your requirements, and we’ll create a tailored solution.
Are your products suitable for commercial use?
Absolutely. Our furniture is crafted to meet the durability and aesthetic requirements of both residential and commercial spaces.
ordering and pricing
How can I place an order?
To place an order, fill out the Request a Quote form on our website. Our team will provide a personalized offer tailored to your needs.
Why don’t you display prices on the website?
As our products are often customized, prices can vary depending on your specific requirements. Contact us for a personalized offer.
Is there a minimum order quantity?
For international orders, there is typically a minimum order requirement. Please contact us for details.
Shipping and Delivery
Do you ship internationally?
Yes, we ship to customers worldwide, including Europe, North America, and beyond.
How long does shipping take?
Delivery times vary depending on your location and order size. We will provide an estimated timeline when you place your order.
How much does shipping cost?
Shipping costs depend on the destination and size of your order. We include detailed shipping costs in your price offer.
Will I need to pay customs duties?
Customs duties and taxes may apply, depending on your country’s regulations. We recommend checking with your local customs authority.
Payment and Warranty
What payment methods do you accept?
We accept bank transfers, major credit cards, and other secure payment options. Details will be provided during the ordering process.
Do you offer warranties on your products?
Yes, all our products come with a 2 year standard warranty covering manufacturing defects. Please contact us for specific warranty details.
What is your return policy?
As our products are often custom-made, returns are handled on a case-by-case basis. Contact our support team for assistance.
Business and Partnerships
Do you offer wholesale pricing?
Yes, we provide competitive pricing for bulk orders. Contact us to discuss your requirements.
Can I become a distributor?
We are open to partnerships with distributors worldwide. Please reach out for more information.
Contact and Support
How can I contact you?
You can reach us via email, phone, or the contact form on our website. Our team is available Monday to Friday to assist you.
Do you provide support in languages other than English?
We offer support in Romanian and English.